Acid Reflux & Heartburn
Overview
Virtual care for acid reflux and heartburn symptoms. Your provider reviews your history and discusses an individualized plan.
Common symptoms or concerns
- A burning feeling in the chest, often after meals
- A sour taste or sensation in the throat
- Discomfort that can worsen when lying down
When virtual care may be appropriate
- Your symptoms are typical and not severe
- You have no difficulty swallowing, weight loss, or chest pain
How the virtual visit works
- Book a virtual visit through our secure scheduling system.
- Join a secure video visit with a licensed healthcare provider at your appointment time.
- Your provider reviews your health history and discusses your concerns.
- You receive an individualized care plan, with follow-up arranged if needed.
What your provider may evaluate
- Your symptoms, how long you have had them, and what you have tried
- Your personal and family medical history
- Current medications, supplements, and allergies
- Factors that may be contributing to your concern
- How often symptoms occur and what triggers them
- Your diet, sleep habits, and medical history
Possible treatment options
Treatment options may include prescription or nonprescription therapies when clinically appropriate. Your provider will determine whether a treatment is safe and appropriate after reviewing your health history and completing a clinical evaluation. Prescriptions are never guaranteed.
Options may include lifestyle guidance and nonprescription or prescription therapies when clinically appropriate.
When laboratory testing or in-person care may be needed
Some concerns may require laboratory testing, imaging, an in-person examination, or referral to a specialist. Your provider will advise you if your situation is not appropriate for virtual care.
Difficulty swallowing, unintentional weight loss, or chest pain may require in-person evaluation or testing.
When to seek urgent or emergency care
First Priority Clinic does not provide emergency medical services. If you experience a medical emergency — such as difficulty breathing, chest pain, severe bleeding, confusion, or signs of a stroke — call 911 or go to the nearest emergency department.
Chest pain can be serious. If you have chest pain, pressure, or shortness of breath, call 911 immediately.
Insurance & payment
We accept several major insurance plans, and a self-pay option is available. Verify your coverage before your visit.
Frequently asked questions
Can I get a prescription through a virtual visit?
A prescription may be considered only when clinically appropriate and after your provider reviews your health history and completes an evaluation. A prescription is never guaranteed.
Can I receive care if I live outside Illinois?
Not at this time. First Priority Clinic currently provides telehealth services to eligible patients located in Illinois.
Is heartburn the same as a heart problem?
No, but chest pain can be hard to tell apart. If you are unsure or have chest pain with shortness of breath, seek emergency care.
Medical disclaimer
This page is educational and is not medical advice, diagnosis, or treatment. Treatment is individualized. Prescriptions are never guaranteed. Read the full Medical Disclaimer.
Cancellation, no-show, and payment terms apply. Please review our Appointment & Payment Policies before scheduling.
First Priority Clinic does not provide emergency medical services. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
Care for acid reflux & heartburn — book a virtual visit
For patients seeking a refill of an existing, stable medication. New or worsening symptoms may need a different appointment; contact the clinic if unsure. Care is available to eligible patients located in Illinois.
