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Contact

Get in touch

Use this form for general, non-clinical questions. For appointment scheduling and any private medical information, please use our secure Carepatron system.

Please do not submit private medical information through this form. Existing patients and individuals ready to begin care should use our secure scheduling and patient portal system.

Preferred Contact Method

Please do not include symptoms, diagnoses, medications, insurance identification numbers, or other private medical information in this form. Use our secure Carepatron system for appointment scheduling and patient communication.

Please avoid including highly sensitive medical or financial information in this general inquiry form. Information submitted is handled according to our applicable privacy practices.

Contact Information

Phone

815-418-6578

Email

care@firstpriorityclinicpllc.com

Hours

Mon–Fri: 8AM–8PM CST · Sat–Sun: 9AM–5PM CST

Service Area

Telehealth — Serving eligible patients throughout Illinois

Response Time

We typically respond to routine inquiries within one business day. Messages received outside business hours will be reviewed during the next business day.

Ready to schedule care?

Use our secure Carepatron system to book a virtual visit or manage your patient records.

Book your virtual visit

First Priority Clinic does not provide emergency medical services. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

What happens after you contact us

  1. 1

    We review your message

    Your general, non-clinical inquiry is reviewed during business hours.

  2. 2

    We contact you

    We respond using the contact method you provided, typically within one business day.

  3. 3

    We help with next steps

    If appropriate, we help you schedule a virtual visit or identify the right next step.

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