Cough, Cold, Flu, Sore Throat & Sinus Infection
Overview
Virtual care for common upper-respiratory concerns, including cough, cold and flu symptoms, sore throat, and sinus pressure. Your provider reviews your symptoms and advises on next steps.
Common symptoms or concerns
- Cough, congestion, or runny nose
- Sore throat or scratchy throat
- Sinus pressure, headache, or facial discomfort
- Mild fatigue or low energy
When virtual care may be appropriate
- Your symptoms are mild to moderate and stable
- You have no difficulty breathing, chest pain, or high fever
How the virtual visit works
- Book a virtual visit through our secure scheduling system.
- Join a secure video visit with a licensed healthcare provider at your appointment time.
- Your provider reviews your health history and discusses your concerns.
- You receive an individualized care plan, with follow-up arranged if needed.
What your provider may evaluate
- Your symptoms, how long you have had them, and what you have tried
- Your personal and family medical history
- Current medications, supplements, and allergies
- Factors that may be contributing to your concern
- How long you have had symptoms and whether they are improving or worsening
- Your temperature and overall comfort
- Whether you have underlying conditions such as asthma
Possible treatment options
Treatment options may include prescription or nonprescription therapies when clinically appropriate. Your provider will determine whether a treatment is safe and appropriate after reviewing your health history and completing a clinical evaluation. Prescriptions are never guaranteed.
Options may include supportive care or prescription therapy when clinically appropriate and after evaluation.
When laboratory testing or in-person care may be needed
Some concerns may require laboratory testing, imaging, an in-person examination, or referral to a specialist. Your provider will advise you if your situation is not appropriate for virtual care.
Persistent high fever, difficulty breathing, or symptoms that worsen after initial improvement may require in-person evaluation or testing.
When to seek urgent or emergency care
First Priority Clinic does not provide emergency medical services. If you experience a medical emergency — such as difficulty breathing, chest pain, severe bleeding, confusion, or signs of a stroke — call 911 or go to the nearest emergency department.
Difficulty breathing, chest pain, severe weakness, or confusion are emergencies — call 911 immediately.
Insurance & payment
We accept several major insurance plans, and a self-pay option is available. Verify your coverage before your visit.
Frequently asked questions
Can I get a prescription through a virtual visit?
A prescription may be considered only when clinically appropriate and after your provider reviews your health history and completes an evaluation. A prescription is never guaranteed.
Can I receive care if I live outside Illinois?
Not at this time. First Priority Clinic currently provides telehealth services to eligible patients located in Illinois.
How do I know if it is bacterial or viral?
Your provider evaluates your symptoms, duration, and history to guide next steps. Antibiotics are considered only when clinically appropriate.
Medical disclaimer
This page is educational and is not medical advice, diagnosis, or treatment. Treatment is individualized. Prescriptions are never guaranteed. Read the full Medical Disclaimer.
Cancellation, no-show, and payment terms apply. Please review our Appointment & Payment Policies before scheduling.
First Priority Clinic does not provide emergency medical services. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
Choose your appointment type
Select the service that matches your needs. Initial evaluations and follow-up appointments are booked separately where listed.
Care for cough, cold, flu, sore throat & sinus infection — book a virtual visit
Schedule through our secure Carepatron system. Individualized, professional care — for eligible patients located in Illinois.
